Customer Loyalty Program
SupplementVault Loyal Customer Rewards
At SupplementVault.lk, we believe loyal customers deserve special recognition and lasting rewards.
Our Loyal Customer Rewards Program is created for customers who continue to choose
SupplementVault for their vitamins, supplements, beauty and wellness needs in Sri Lanka.
The program includes two exclusive loyalty levels:
-
Loyal Customer Gold
- Loyal Customer Platinum
Each level recognises customers based on their continued qualifying purchases and relationship with SupplementVault.lk.
Most importantly, once you receive a loyalty status, you can enjoy your applicable discount on all future lifetime purchases with SupplementVault.lk.
Loyal Customer Gold
Loyal Customer Gold is designed to recognise customers who regularly shop with SupplementVault.lk.
Customers who meet the applicable loyalty requirements may qualify for Gold status based on their eligible purchase history.
Once Gold status is awarded, Gold customers receive:
10% OFF All Future Lifetime Purchases
As a Loyal Customer Gold member, you will receive 10% off all purchases made in the future for your lifetime with SupplementVault.lk.
Gold membership represents an ongoing relationship with SupplementVault and gives you lasting savings on future vitamins, supplements, beauty and wellness purchases.
Loyal Customer Platinum
Loyal Customer Platinum is our highest customer loyalty level.
It is reserved for customers who demonstrate an exceptional level of loyalty to SupplementVault.lk through continued qualifying purchases.
Once Platinum status is awarded, Platinum customers receive:
15% OFF All Future Lifetime Purchases
As a Loyal Customer Platinum member, you will receive 15% off all purchases made in the future for your lifetime with SupplementVault.lk.
Platinum status recognises some of our most valued and long-standing customers and provides the highest lifetime discount available through our loyalty program.
Your Loyalty Matters
Every qualifying purchase contributes towards your relationship with SupplementVault.lk.
Whether you shop for:
- Collagen supplements
- Vitamins and minerals
- Multivitamins
- Fish oil and Omega-3
- Glutathione supplements
- Beauty supplements
- Protein supplements
- Hair, skin and nail supplements
- Joint and bone support
- General health and wellness supplements
your continued support helps you progress within our Loyal Customer Rewards Program.
There are no complicated points to calculate.
Simply continue shopping for the products you trust, and eligible purchases contribute towards your customer loyalty level.
Once you qualify for Gold or Platinum status, your applicable lifetime discount applies to all future purchases with SupplementVault.lk.
Why We Reward Loyal Customers
SupplementVault.lk serves customers across Sri Lanka who regularly shop for supplements as part of their health, beauty and wellness routines.
Our Gold and Platinum loyalty levels are our way of recognising customers who choose to stay with us over time.
We appreciate every order, and our Loyal Customer Rewards Program gives us an opportunity to provide lasting value to our most loyal SupplementVault customers.
Gold Customer Benefit
10% off all future lifetime purchases
Platinum Customer Benefit
15% off all future lifetime purchases
Gold and Platinum Loyalty Levels
Gold Customer
Gold status recognises customers who have built a strong purchasing relationship with
SupplementVault.lk through continued eligible purchases.
Once awarded, Gold customers receive 10% off all future purchases for life.
Platinum Customer
Platinum is our premium loyalty level and recognises customers with an exceptional purchasing relationship with SupplementVault.lk.
Once awarded, Platinum customers receive 15% off all future purchases for life.
Gold represents loyalty. Platinum represents exceptional loyalty.
Shop Supplements Online in Sri Lanka With SupplementVault
Continue shopping for your favourite vitamins, collagen, fish oil, multivitamins, glutathione, protein and beauty supplements through SupplementVault.lk.
Your eligible purchases may contribute towards becoming a SupplementVault Gold or Platinum Loyal Customer.
Once you qualify, you can enjoy your lifetime loyalty discount on all future purchases.
Thank you for choosing SupplementVault.lk as part of your health and wellness journey.
Frequently Asked Questions
What is the SupplementVault Loyal Customer Rewards Program?
The SupplementVault Loyal Customer Rewards Program recognises customers who regularly shop with SupplementVault.lk. Eligible customers may qualify for either Gold or Platinum loyalty status and receive a lifetime discount on future purchases.
What is a SupplementVault Gold Customer?
A Gold Customer is a customer who has met the applicable loyalty requirements through continued qualifying purchases with SupplementVault.lk.
Gold Customers receive 10% off all future purchases for life.
What is a SupplementVault Platinum Customer?
A Platinum Customer is a customer who has reached the highest level of the SupplementVault Loyal Customer Rewards Program based on eligible purchase history and loyalty.
Platinum Customers receive 15% off all future purchases for life.
What is the difference between Gold and Platinum loyalty
status?
Gold Customers receive 10% off all future lifetime purchases, while Platinum Customers receive 15% off all future lifetime purchases.
Platinum is our highest loyalty level and provides the greater lifetime discount.
Do I need to collect loyalty points?
No. SupplementVault Gold and Platinum loyalty status is based on qualifying purchases rather than a traditional points-collection system.
What discount does a Gold Customer receive?
A Gold Customer receives 10% off all purchases made in the future for their lifetime with SupplementVault.lk.
What discount does a Platinum Customer receive?
A Platinum Customer receives 15% off all purchases made in the future for their lifetime with SupplementVault.lk.
Does the discount apply to future purchases for life?
Yes. Once Gold or Platinum status is awarded, the applicable discount applies to all future purchases made with SupplementVault.lk for the customer’s lifetime, subject to the current loyalty program terms.
Do all purchases count towards loyalty status?
Eligible purchases may contribute towards loyalty qualification. Cancelled, refunded, fraudulent or otherwise ineligible transactions may be excluded.
Can my loyalty level change?
Yes. Loyalty levels may change based on qualifying purchase activity and the current terms of the SupplementVault Loyal Customer Rewards Program. Any applicable lifetime discount will be administered according to the program terms in effect when the status is awarded.
Where can I shop to qualify for SupplementVault loyalty rewards?
Eligible purchases made through SupplementVault.lk may contribute towards Gold or Platinum loyalty status, subject to the current loyalty program terms.
Loyalty Program Terms
SupplementVault Gold and Platinum loyalty status is awarded according to the current eligibility requirements of the SupplementVault Loyal Customer Rewards Program.
Eligibility may be based on qualifying purchase history and other applicable program conditions.
Once awarded:
- Loyal Customer Gold receives 10% off all future lifetime purchases.
- Loyal Customer Platinum receives 15% off all future lifetime purchases.
Cancelled, refunded, fraudulent or otherwise ineligible transactions may be excluded when determining customer loyalty status.
SupplementVault.lk reserves the right to review or update loyalty-program eligibility, benefits, conditions and terms when necessary. Any changes will be administered in accordance with the applicable program terms.